Client
CSI
Industry
Health Science
Scope
Magento to WooCommerce Migration
CMS
WooCommerce
Website
https://www.vfcdataloggers.com/
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Our Challenge
CSI was operating on a hybrid WordPress and Magento platform that had become difficult to maintain and manage.
The project required a complete platform migration, extensive auditing of existing functionality, migration of customer and order data, tax automation, and redesign of the customer experience.
In addition, CSI’s calibration service process relied heavily on manual paperwork, creating inefficiencies for both customers and staff.
Technical Solutions
- Migration from a hybrid WordPress/Magento platform to WooCommerce
- Product, customer, and order history migration
- Avalara tax integration and checkout customization
- Design enhancements and user experience improvements
- Digital calibration service request and intake system
- Ongoing support, maintenance, and feature development
Results
CSI now operates on a single platform that is easier to manage, maintain, and scale. The migration eliminated the complexity of managing multiple systems while preserving customer accounts, order history, and critical business processes.
One of the most significant improvements was the digitization of the calibration service workflow. Customers can now submit service requests online rather than completing paper forms, creating a faster and more efficient experience for both customers and internal staff. Combined with ongoing platform enhancements and support, the new solution has helped streamline operations and provide a stronger foundation for future growth.
What The Client Said